Several Checkered Flag brands have been recognized by J.D. Power for outstanding customer satisfaction. This is especially important to me because, as I’ve said a hundred times, at Checkered Flag customer satisfaction is our number one goal. At all of our stores we continually look for new ways to better serve our valuable customers in both service and sales.
The folks at J.D. Power released their 2009 customer satisfaction survey this morning and the car company with the most satisfied owners is .. drum roll please.. Jaguar! Overall satisfaction for 2009 now averages 836 points on a 1,000-point scale in 2009, up by 11 points from 2008. The survey rates overall customer satisfaction as measured by five factors: dealership facility; salesperson; paperwork/finance process; delivery process; and vehicle price.
Along with the Jaguar brand, the other Checkered Flag brands that made the list include BMW, Porsche, smart, and MINI. Congratulations to the recognized brands! Keep in mind, however, that you can expect unmatched customer service at each and every Checkered Flag location. We wouldn’t have it any other way.
To see reviews written by actual customers of ours, check out the third-party site DealerRater here: Checkered Flag Reviews
Source and complete list:[Aol Autos]